Privacy Policy

PRIVACY POLICY FOR JUMBO REWARDS

1. INTRODUCTION
   1. At Jumbo Rewards, we would like to assure you that:
      1. we take the privacy your personal information very seriously; and
      2. we will take all reasonable steps to protect the privacy of your personal information.
   2. This Privacy Policy will also apply to any personal information about you that is provided to us by someone else.
   3. This Privacy Policy sets out how we handle your personal information.
   4. By using the Jumbo Rewards website, you are consenting to the collection by us of personal information about you.
2. WHY WE COLLECT PERSONAL INFORMATION
   1. It is an essential part of the Jumbo Rewards program that we collect personal information from you because it is necessary for the functions and activities of the Jumbo Rewards program.
   2. It is our policy only to collect the personal information necessary for the functions and activities of the Jumbo Rewards program.
3. HOW WE COLLECT PERSONAL INFORMATION
   1. We collect personal information in a number of ways, including:
      1. directly from you, such as when you enter your personal details on our website (eg during account set up);
      2. information provided through the use of cookies.
4. WHAT ARE COOKIES?
   1. Cookies are alphanumeric identifiers that are placed by us on your computer's hard drive through your web browser.
   2. Jumbo Rewards cookies are used as an identification mechanism for facilitating activities on Jumbo Rewards in which you wish to participate (eg. Reward shopping, account login, games etc).
   3. Cookies enable our systems to recognise your browser and track your purchases with Reward Partners so that Rewards can be given for certain transactions.
   4. By disabling cookies, you will not be able to participate in some of the features offered by Jumbo Rewards.
   5. Our cookies do not send us back any information about your computer or any other information on your hard drive.
5. HOW WE USE PERSONAL INFORMATION
   1. Personal information that you provide to us, will be used in the following ways:
      1. enable us to identify you and contact you;
      2. to assist you to subscribe to our website services;
      3. provide the services you require;
      4. improve the service we provide to you;
      5. administer and manage those services
      6. conduct appropriate checks for fraud;
      7. inform you of ways the services provided to you could be improved;
      8. research and develop our services;
      9. maintain and develop our business systems and infrastructure, including testing and upgrading of these systems;
      10. communicate to you relevant Reward Offers which we feel you may find of interest.
   2. We do not set out to "spam" you or any Members of Jumbo Rewards in any way we honour Jumbo Rewards Members right to privacy. If you wish to stop receiving emails from Jumbo Rewards you can elect to do so within your account (Link).
   3. You consent and authorise us to provide the information on your application form and any other personal information that you provide to us, to any other person (including a related body corporate, agents and contractors) for the purpose of:
      1. providing services under the Jumbo Rewards program, including the awarding of Reward Points to Members;
      2. improving the Jumbo Rewards program including by means of research, marketing, product development and planning;
      3. marketing our products and services or the products and services of our Reward Partners; and
      4. any third party providing services to us and you in connection with the administration of Jumbo Rewards.

      This information may be transferred to and from Australia for these purposes. If all or any part of the requested information is not provided by you, the services provided to you under the Jumbo Rewards program may be affected.

   4. On request by you, to the extent permitted or required by law, we will provide you with access to and an ability to correct your personal information held by us. You will only be entitled to access the information in the account in your name.
   5. However, we do comply with validly served and executed court orders and subpoenas and we cooperate with investigations by state and federal agencies. Under these circumstances, or where otherwise required by law, information in your account may be shared with others, with or without your knowledge or consent.
6. DISCLOSING PERSONAL INFORMATION
   1. We are not involved in the selling, trading or other unauthorised use of personal information.
   2. From time to time, we may provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This will simply comprise data collected about you and other users to form aggregate results. It will not include any direct personal information that identifies you as our Member.
   3. Any changes to our information collection policies will be posted on this page.
   4. We will not sell or give away your personal information to any other person, company or organisation, unless:
      1. it is required by law; or
      2. you expressly agree to us selling or giving away your personal information.
7. EMAIL COMMUNICATIONS
   1. All emails we send to you will clearly be labelled as coming from us, the email will contain our name and/or logo in addition to an unsubscribe link which can be used to opt out of future email communications.
   2. If you wish to unsubscribe now please visit this link.
8. HELP US TO ENSURE WE HOLD ACCURATE INFORMATION
   1. We take all reasonable precautions to ensure that the personal information we collect, use adisclose is accurate, complete and up-to-date. However, the accuracy of the information we hold depends to a large extent on the information you provide.
   2. You can easily edit the personal information you provide to us on the Jumbo Rewards website. To do so, you will need to log into your Account, using your username and password.
9. SECURITY
   1. The personal information we hold is kept electronically on a secure server. The server is password protected and access to the premises, where the server is located, is security restricted.
   2. When it is no longer necessary to hold your personal information, we will take reasonable steps to destroy or permanently de-identify it.
10. CONTACT US
    1. We invite you to contact us if you have questions concerns or complaints about this Privacy Policy.
11. CHANGES TO THE PRIVACY POLICY
    1. Any changes to our Privacy Policy, including to our information collection policies, will be posted on this page.
12. JUMBO REWARDS & MEMBER TERMS AND CONDITIONS
    1. This Privacy Policy forms part of and should be read in conjunction with the Jumbo Rewards Member Terms & Conditions.