Topic: points
This is what the FAQ says, hope it helps:
Q. What does "Available" reward points mean?
A. Some Reward points are earned by members for actions which may require points to go through an approval process, an example of this is Reward Shopping. In order to protect ourselves and merchants of fraud we impose a clearance period on these points so that a merchant is able to cancel points if there was a problem with payment of shipping of goods.
Non-Immediate availability of points applies to these actions:
- Reward Shopping
The current clearance period is set to 7 days, eg. If you make a purchase now, the points will show in your account, however they will not be available to redeem for another 7 days.
Q. What does "Available" reward points mean?
A. Some Reward points are earned by members for actions which may require points to go through an approval process, an example of this is Reward Shopping. In order to protect ourselves and merchants of fraud we impose a clearance period on these points so that a merchant is able to cancel points if there was a problem with payment of shipping of goods.
Non-Immediate availability of points applies to these actions:
- Reward Shopping
The current clearance period is set to 7 days, eg. If you make a purchase now, the points will show in your account, however they will not be available to redeem for another 7 days.

